Refund

There was an app fun shot on my phone which I don’t know how I got on there I did not put it there so I clicked on it and they charged me $74.19 I Deleted this app and would like a refund because I did not approve for this to be charged in my PayPal account

Posted on Feb 23, 2021 9:31 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2021 4:34 PM

Make sure you cancel the subscription (if there is one) - How to cancel a subscription from Apple

Then go to this link - Request a refund for apps or content that you bought from Apple


excerpt from link


How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


1 reply
Question marked as Top-ranking reply

Feb 23, 2021 4:34 PM in response to WeberCy

Make sure you cancel the subscription (if there is one) - How to cancel a subscription from Apple

Then go to this link - Request a refund for apps or content that you bought from Apple


excerpt from link


How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.