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My card declined, but balance is positive

My card declined, but balance is possiitive



[Image Edited by Moderator to Remove Personal Information]

Posted on Feb 23, 2021 10:14 AM

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Question marked as Top-ranking reply

Posted on Feb 23, 2021 11:04 AM

Hello Oldejan,


Read this link about what to do "If your payment method is declined in the App Store or iTunes Store" - Click here --> https://support.apple.com/HT203005


If you still have a problem contact Apple:


Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.


or


Worldwide iTunes support - https://support.apple.com/country-selector/itunes

1 reply
Question marked as Top-ranking reply

Feb 23, 2021 11:04 AM in response to Oledjan1986

Hello Oldejan,


Read this link about what to do "If your payment method is declined in the App Store or iTunes Store" - Click here --> https://support.apple.com/HT203005


If you still have a problem contact Apple:


Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.


or


Worldwide iTunes support - https://support.apple.com/country-selector/itunes

My card declined, but balance is positive

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