why you can use Apple store gift card for iTunes but you can’t use an iTunes gift card to buy a product on Apple store? It doesn’t make sense from the client prospective. It is frustrating not be able to use an Apple gift card to buy the a Apple product you prefer.
Go to this link - iTunes - Official Apple Support there are some really smart people who work for Apple who can answer that questions. This is a user to user forum and we do not have access to that information.
They just came out with a universal gift card. https://www.apple.com/shop/gift-cards
I have already contacted Apple support.
the result was:
1/2 hour of chat
1/2 hour of phone conversation
2 different departments
No explanation on why I can’t buy products on Apple store with an iTunes gift card.
the only way it seems to be by making a special request to manager ... waiting for answer and maybe have it converted in about 7 /10 days!
would it be more practical and user/client friendly to have an universal gift card?
I don’t think an universal gift card exists yet. You can get an App store and iTunes gift card (the one I purchased) that unfortunately can’t be used on Apple store to buy an iPhone or iPod for example, or an Apple gift card you can use in store or on Apple.com. Non mentioning the confusion that can be easily created between App store and Apple store.... why making so complicated...just one gift card I can use for music, app, devices, hardware, software, film....
In my opinion, this universal gift card should be offered worldwide as any other Apple product, or at least give the opportunity to convert one gift card to another if the client ask for. the customers should be able to use the money available to buy the product they like as for any brand gift card.
Thank you
Did you click on the link I posted?
Yes I did
I can only see the two gift cards I mentioned
App store and Itunes gift card
Apple store gift card
maybe it depends on the country you connect from ?
Possibly. I am in USA and it shows an everything card.
Too bad
I am not in USA and I purchased on Apple.com/it to send as a gift and even there no universal gift card. I don’t understand why!
Gift cards are regional and I would suspect that it is a different batch of money. Since we are not allowed to speculate it is only an opinion. I do not have a written in stone answer for you.
Gift card
