I was contacted about a breach to my icloud acct. The person said that my apple id and icloud had been accessed by two other parties: one in S. Carolina and one in Alabama. Can you please confirm and advise me on what to do now, to secure online activity?
iPhone 6s, iOS 14
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
It's a scam, apple would never contact you like that.
See:
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
If you gave them any account details like a password, make sure to:
Change your Apple ID password - Apple Support
If you gave them any of your financial details contact your bank and tell them what happned.
If you want to talk to apple directly:
Contact Apple for support and service - Apple Support
Good luck!
Breach to Icloud Acct.
