Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to get money back from a different card I’m using a different card

How to get money back from a different card I’m using a different card



[Edited by Moderator]

Posted on Feb 23, 2021 4:47 PM

Reply
Question marked as Best reply

Posted on Feb 23, 2021 6:18 PM

You should always edit photos so that your Apple ID and home address are not made public. If you request a refund through the App Store then the amount will go to the card you used to make the purchase -


How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.



If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


1 reply
Question marked as Best reply

Feb 23, 2021 6:18 PM in response to ladai208

You should always edit photos so that your Apple ID and home address are not made public. If you request a refund through the App Store then the amount will go to the card you used to make the purchase -


How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.



If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


How to get money back from a different card I’m using a different card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.