Cannot make a purchase on new Apple ID account

I am unable to make a purchase through an app with my new Apple ID. I had to create a new one due to my old one being connected with devices I no longer use and I cannot make a purchase

iPad, iPadOS 14

Posted on Feb 23, 2021 6:50 PM

Reply
1 reply

Feb 23, 2021 7:15 PM in response to trishrblair

What happens when you try? Error message(s)?


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot make a purchase on new Apple ID account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.