account was hacked

mcutmore1 Said:

"account was hacked: my account was hacked and the email to recover was somehow changed, what can i do to get this account back?"

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What to Do:

A. Modify your Credentials:

Seems you are able to log in here - so, if it is the same account, then login its all set. What you need to do is the following:

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

B. Contact your eMail Provider:

Ask your eMail provider how to view the history/activity of your account. If something does not look familiar, then point it out to them, asking how to fix this.

C. Other Thoughts:

Consider closing your current eMail address. But, most certainly modify all passwords. Keep these passwords in handwritten, hardcopy and store it in a location that only you have access to and only you are knowledgeable of. Do not share this information with anyone whomsoever. If you were to close the current eMail account, then modify all your accounts you've associated this with, prior to closing it.

Link to contact Apple Support in the article.

Apple ID has been compromised.      

Security and your Apple ID.