Keynote has stopped playing embedded video

Keynote has stopped playing embedded video

version 10.3.9 (7029.9.8)

OS Catalina

Mac Book Pro

Keynote has stopped playing embedded video overnight on two of our computers has anyone else had this issue?

Thanks Tim

Posted on Feb 24, 2021 4:33 AM

Reply
2 replies

Feb 25, 2021 12:45 PM in response to C-H275

Hello C-H275,


Thank you for using Apple Support Communities!


We understand from your post that you are unable to embed a video in a Keynote presentation. It may help to test the issue while in safe mode on your Mac. The following article has the steps you will need to test the issue in safe mode:


How to use safe mode on your Mac - Apple Support


"Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed."


Best Regards.

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Keynote has stopped playing embedded video

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