im trying to pull up old messages

How do i pull up backed up messages from my icloud


iPhone 12 Pro Max, iOS 14

Posted on Feb 24, 2021 5:03 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2021 1:38 PM

Hello lakisha247,


We'd love to assist you with getting your messages back. If you are using the Messages in iCloud feature, then once the messages are deleted, then they cannot be recovered. You can check this by going to Settings > Tap [your name] > Tap iCloud, and see if the Messages option is turned on. If it is not turned on, but you have a backup in iCloud that was done when the messages were on the device, then you can restore the device from the backup using the steps here: Restore or set up your device from an iCloud backup. Please keep in mind that if you restore from an older backup, then you will have to completely erase the device and the backup will only restore the content that was on the device at the time the backup was completed.


Best regards



1 reply
Question marked as Top-ranking reply

Feb 25, 2021 1:38 PM in response to lakisha247

Hello lakisha247,


We'd love to assist you with getting your messages back. If you are using the Messages in iCloud feature, then once the messages are deleted, then they cannot be recovered. You can check this by going to Settings > Tap [your name] > Tap iCloud, and see if the Messages option is turned on. If it is not turned on, but you have a backup in iCloud that was done when the messages were on the device, then you can restore the device from the backup using the steps here: Restore or set up your device from an iCloud backup. Please keep in mind that if you restore from an older backup, then you will have to completely erase the device and the backup will only restore the content that was on the device at the time the backup was completed.


Best regards



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

im trying to pull up old messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.