Space Shell App
What is this app and why was I charged for it? Never knew what it was and didn’t sign up for it
iPhone SE, 14
What is this app and why was I charged for it? Never knew what it was and didn’t sign up for it
iPhone SE, 14
Hi there Maejake,
We understand you're seeing a charge for an app you don't recognize. For more information about the app, we recommend reviewing it's page in the App Store.
As far as why the app was charged to your account, do you share your account with anyone else, are the organizer of a family sharing group, or share your device or devices with someone else?
If you believe someone else has access to your account without your permission, the following page provides steps you can take to secure it, and ensure you're the only one with access: If you think your Apple ID has been compromised
If you're interested in requesting a refund, that can be done using the guidance outlined here: Request a refund for apps or content that you bought from Apple
We hope this helps!
Hi there Maejake,
We understand you're seeing a charge for an app you don't recognize. For more information about the app, we recommend reviewing it's page in the App Store.
As far as why the app was charged to your account, do you share your account with anyone else, are the organizer of a family sharing group, or share your device or devices with someone else?
If you believe someone else has access to your account without your permission, the following page provides steps you can take to secure it, and ensure you're the only one with access: If you think your Apple ID has been compromised
If you're interested in requesting a refund, that can be done using the guidance outlined here: Request a refund for apps or content that you bought from Apple
We hope this helps!
Space Shell App