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Hi I wondering if you can help me I brought an online apple voucher and when I typed in the code it say that it has been used I I haven’t claimed it


[Re-Titled by Moderator]

Posted on Feb 24, 2021 11:34 AM

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Question marked as Best reply

Posted on Feb 24, 2021 3:16 PM

LucaSaffy Said:

"Hi I wondering if you can help me I brought an online apple voucher and when I typed in the code it say that it has been used I I haven’t claimed it"

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Troubleshooting this:


I. You Need to Contact the Seller:

Whomever the seller is, ask them for a proof of purchase.


II. Where was the Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be accountable and if you can get your money back.


B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your money back.


Or...


C. A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, take to the Manager, asking if you can get a new card.


III. Avoiding Scams:

In all recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported). So, go to a retailer, and then add it to your Apple Account right then-and-there after the transaction goes through at the cash register. It'd be more safe, from what read on these forums.

Go Here:


2 replies
Question marked as Best reply

Feb 24, 2021 3:16 PM in response to LucaSaffy

LucaSaffy Said:

"Hi I wondering if you can help me I brought an online apple voucher and when I typed in the code it say that it has been used I I haven’t claimed it"

-------


Troubleshooting this:


I. You Need to Contact the Seller:

Whomever the seller is, ask them for a proof of purchase.


II. Where was the Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be accountable and if you can get your money back.


B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your money back.


Or...


C. A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, take to the Manager, asking if you can get a new card.


III. Avoiding Scams:

In all recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported). So, go to a retailer, and then add it to your Apple Account right then-and-there after the transaction goes through at the cash register. It'd be more safe, from what read on these forums.

Go Here:


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