Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App store

Every time I try to download a app it says view billing info then the app never downloads what do I do?

iPhone 7, iOS 14

Posted on Feb 24, 2021 12:55 PM

Reply
Question marked as Best reply

Posted on Feb 24, 2021 12:58 PM

You maybe missing a field in your billing / payment screen. In settings, click your name at the top, go to Payment and shipping and check your info is correct. You may need to re add it. Also check Media and Purchases on the same screen hit View Account and then Manage Payments.


Good luck

1 reply

App store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.