phone won't restore or turn on

iPhone 6 plus won't restore and has a black home screen w a picture of plug to connect to itunes


iPhone 6 Plus, iOS 12

Posted on Feb 24, 2021 6:30 PM

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Question marked as Top-ranking reply

Posted on Feb 25, 2021 5:05 AM

Hello,

You will need to connect it to your computer as indicated here:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

If you are still having issues, see this:

If your computer doesn't recognize your iPhone, iPad, or iPod

Good luck.

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phone won't restore or turn on

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