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oksana147 Author

Level 1

4 points

iMessage, FaceTime

I can’t use iMessage and FaceTime

my phone number isn’t connecting

iPhone XR, iOS 14

Posted on Feb 25, 2021 12:34 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Feb 25, 2021 1:00 AM

Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have an SMS plan enabled at least for One SMS

If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)

See the pic below

4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

Go to Settings > Messages and turn off iMessage.
Go to Settings > FaceTime and turn off FaceTime.
Restart your device.
Turn iMessage and FaceTime back on (Watch the GIF hereunder)

View in context

iMessage, FaceTime

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