Poor voice quality with the powerbeats pro
I've purchased the powerbeats pro lately, and when I'm recording voices or calling some one
It's look like I hear my self inside the water, any suggestions
thanks
iPhone SE, iOS 14
User profile for user:
sterling r
User level:
Community Specialist
Hey there AliTartoussi,
Thank you for posting in Apple Support Communities.
It sounds like your Powerbeats Pro microphone isn't producing clear audio. We'll be glad to assist you.
Check out the steps in these articles to help fix this:
Sound troubleshooting – Beats headphones and earphones
If you connect your Beats to a different device or computer, does the same thing happen? Here's how to pair them: Set up and use your Powerbeats Pro with an iPhone, Mac, or other device
Your Powerbeats Pro may have come in contact with something that may have caused the sound issues. Follow the guidance how to Clean your Powerbeats Pro
When that's complete, test your Powerbeats Pro microphone. If the same issue is present, contact us directly: Get Support
Cheers!