How do I return defective cord still under warranty by mail

Question

Level 1

8 points

How do I return defective cord still under warranty by mail

I bought a USB-C to Lightening cord in Jan. 2021. It’s already broken. It has a one-year warranty. I don’t live anywhere near an Apple store. How do I return it by mail?

Posted on Feb 25, 2021 4:00 AM

Reply

Answer 1

Top-ranking reply

Rudegar

Level 10

173,538 points

Feb 26, 2021 12:05 AM in response to betsyz

Legal - Hardware Warranties - Apple

if that does not help you then

try contacting apple https://getsupport.apple.com/

Reply

Answer 2

betsyz Author

Level 1

8 points

Feb 25, 2021 6:51 PM in response to Rudegar

There is nothing in my order referring to “Start A Return.” I believe returns are for the first two weeks—maybe a month. I’m a little bit past a month. I need to know how to return my defective product that is still under its 1-year warranty, by mail, for a replacement.

Reply