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infinite loop

I am in an infinite loop with the apple ID being locked. Even though, I put int the correct password it still says locked regardless of what I do

iPhone 11, iOS 14

Posted on Feb 25, 2021 7:34 AM

Reply
1 reply

Feb 25, 2021 11:14 AM in response to merry56

See the Apple Support article(s) below. 


If your Apple ID is locked or disabled - Apple Support.    


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

infinite loop

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