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User profile for user: aesha49
aesha49 Author
User level: Level 1
4 points

Email received

I received an email supposedly from Apple Suport saying there was new logins under my account and it was temporarily locked , please click link in 24hrs or it will be permanently locked. When clicking link it gives me warning for deceptive page, is this legit or ignore the email ?

iPhone XS Max, iOS 14

Posted on Feb 25, 2021 8:49 AM

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
256,590 points

Posted on Feb 25, 2021 8:50 AM

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer(s), Dear Client(s), or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
256,590 points

Feb 25, 2021 8:50 AM in response to aesha49

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer(s), Dear Client(s), or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Reply

Email received

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