IPad suddenly shuts off despite adequate charge

IPAD SUDDENLY SHUTS DOWN DESPITE ADEQUATE CHARGE

iPad Air 2, iPadOS 14

Posted on Feb 25, 2021 9:51 AM

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Top-ranking reply

ProustGiulio

Level 10

209,838 points

Posted on Feb 25, 2021 9:57 AM

In such a situation, it may be a battery problem, but we can't diagnose that issue remotely, sorry.

Contact Apple Support directly (they have tools to run remote diagnostics) using this link:--> Get Support

Regards

Giulio

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1 reply

Top-ranking reply

ProustGiulio

Level 10

209,838 points

Feb 25, 2021 9:57 AM in response to Community User

In such a situation, it may be a battery problem, but we can't diagnose that issue remotely, sorry.

Contact Apple Support directly (they have tools to run remote diagnostics) using this link:--> Get Support

Regards

Giulio

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IPad suddenly shuts off despite adequate charge

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