I have a HP Office Jet Pro 8600 Plus and it will not print. The error message is ; "There is a problem with the printer or ink system. Turn the printer off then on. " which did not work

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Level 1

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I have a HP Office Jet Pro 8600 Plus and it will not print. The error message is ; "There is a problem with the printer or ink system. Turn the printer off then on. " which did not work

Mac mini, macOS 11.2

Posted on Feb 25, 2021 4:00 PM

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Answer 1

Ronasara

Level 6

15,543 points

Feb 26, 2021 11:26 AM in response to BillRanda

Did you do anything prior to having this problem? I suggest that you work with HP to clear it up. It is their printer. If you have changed your computer' operating system, then most likely you will need to download a more current driver for the printer.

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I have a HP Office Jet Pro 8600 Plus and it will not print. The error message is ; "There is a problem with the printer or ink system. Turn the printer off then on. " which did not work

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