Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Help me !

Whenever I try to top up with my gift card balance, a written error occurs: (Your Purchase could not be completed).

Posted on Feb 25, 2021 5:42 PM

Reply

Best reply

Level 10

728,303 points

Posted on Feb 25, 2021 5:46 PM

Click here and ask the iTunes Store staff for assistance.

(193053)

View in context

Similar questions

"Could not complete purchase" Error message even tough I have $50 balance I Just redeemed a $50 gift card and my account shows the balance. However, when I try to make an in-app purchase I get an error code saying "could not complete purchase"
270 1
I can’t purchase via app store balance Hello i can’t do purchase via my app store balance (i use gift cards) and i see this error when i purchase “Your purchase could not be completed”
94 1
purchase could not be completed I purchased 12 gift cards and now I am getting the following message: Your Purchase Could Not Be Completed.
130 2

1 reply

Best reply

Level 10

728,303 points

Feb 25, 2021 5:46 PM in response to davi214

Click here and ask the iTunes Store staff for assistance.

(193053)

Reply

Help me !

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up