Poor call quality iphone 8 plus

iphone 8 plus no one can hear me properly during calls. They say sounds like speaker phone but very poor quality. No cover on phone, have turned VoLTE on and off and wifi assist on and off. Voice and data set to 4G phone noise cancellation is off still bad quality sound for those trying to hear me.

iPhone 8 Plus

Posted on Feb 25, 2021 6:51 PM

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Question marked as Top-ranking reply

Posted on Feb 28, 2021 2:18 PM

Hello bynature,


Thanks for using the Apple Support Communities. We understand that you're having issues with your call quality, in particular your iPhone microphone. Have you tried all the suggestions from article, If the microphones on your iPhone aren't working, in particular, making sure that your microphone isn't blocked by debris? Do you find the microphone experiences issues in other apps, such as Voice Memo or while on FaceTime calls?


If the issue is isolated to phone calls only, does this also happen when using the speaker option or when connected to headphones? How about location, does it occur in all locations or is it isolated to a specific area?


Best regards.



1 reply
Question marked as Top-ranking reply

Feb 28, 2021 2:18 PM in response to bynature

Hello bynature,


Thanks for using the Apple Support Communities. We understand that you're having issues with your call quality, in particular your iPhone microphone. Have you tried all the suggestions from article, If the microphones on your iPhone aren't working, in particular, making sure that your microphone isn't blocked by debris? Do you find the microphone experiences issues in other apps, such as Voice Memo or while on FaceTime calls?


If the issue is isolated to phone calls only, does this also happen when using the speaker option or when connected to headphones? How about location, does it occur in all locations or is it isolated to a specific area?


Best regards.



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Poor call quality iphone 8 plus

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