​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


I did not make this purchase.

I did not make this purchase what do I do?

iPhone 6s Plus, iOS 11

Posted on Feb 26, 2021 3:45 AM

Question marked as Top-ranking reply

Posted on Feb 26, 2021 8:55 AM

Wally,


if you received an email about a purchase, first determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages claiming you have a charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 26, 2021 8:55 AM in response to Wally124

Wally,


if you received an email about a purchase, first determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages claiming you have a charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I did not make this purchase.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.