You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

payment method

I need to update my payment method and unable to.


Posted on Feb 26, 2021 7:16 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2021 7:18 AM

Hello Lacy,


For speedier resolution it would be helpful if you could include any error messages.


This document explains how to 'Change, add, or remove Apple ID payment methods' click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


1 reply
Question marked as Top-ranking reply

Feb 26, 2021 7:18 AM in response to Lacy04

Hello Lacy,


For speedier resolution it would be helpful if you could include any error messages.


This document explains how to 'Change, add, or remove Apple ID payment methods' click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.