Related Article: Set up and use Magic Keyboard for iPad

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New Magic Keyboard (2020) with iPad Pro (2nd generation) 11-inch - keyboard keys not working

I ordered the new Magic Keyboard for my iPad Pro 11-inch. Attached the iPad and the keyboard keys are not working. If I plug in the USB-C to the Keyboard it shows charging, so that functions. But, none of the keys or trackpad show on the iPad screen.


  • I've powered down and restarted
  • Wiped the connection dots
  • Connected the iPad to my old keyboard, which still works
  • Checked for software updates, all up to date


Appreciate your help!


iPad Pro 11-inch Wi-Fi

Posted on Feb 26, 2021 8:10 AM

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Question marked as Apple recommended

Have you followed ALL the steps provided in this support article?:--> Set up and use Magic Keyboard for iPad

If you still get no help, Contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

Posted on Feb 26, 2021 8:23 AM

1 reply

New Magic Keyboard (2020) with iPad Pro (2nd generation) 11-inch - keyboard keys not working

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