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charmaine189 Author

Level 1

8 points

AirPods and iPhone 12 pro

My partner has bought me AirPods and I’ve got an iPhone 12 Pro... it’s saying connected but then doesn’t play any music out of them or anything and my phone constantly freezes!

can anyone help?

Posted on Feb 26, 2021 9:35 AM

Top-ranking reply

MrBill3

Level 10

103,906 points

Posted on Feb 26, 2021 11:19 AM

Hello,

Start with a full reset:

Reset your AirPods

If no help, and they seem to be connected, but won't play, try this:

1) Open the Control Center

2) Long press on the music controls

3) Select the output option (little up-arrow with circles)

4) Select AirPods

Good luck.

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AirPods and iPhone 12 pro

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