I keep having difficulty connecting to the internet at my office. I can connect on my PC, as can everyone else. It is my Macbook Pro that will fail to connect and then it will say self-assigned IP address and that's it. I've tried the solution of deleting various files and restarting. I've tried renewing my DHCP lease. I've tried just about everything I've seen on the internet.
Is Apple going to fix this? It is exclusively an Apple issue.
Contact your Office IT department. Sound like the Windows devices may have pre-assigned IP addresses while the Macs do not, hence the self assigned IP address.
If the Mac can connect to other networks but not the office one, then its clearly an issue with the Office network configuration not the Mac.
The Router is supposed to assign the IP address to the device that connect to it.
There's nothing for Apple to fix. My Mac works fine with all networks, including the office one. Assuming its an Apple issue and demanding a fix from them is not reasonable. Its something between the Macs and the Network. Not a specific issue with the Mac.
Contact your Office IT department. Sound like the Windows devices may have pre-assigned IP addresses while the Macs do not, hence the self assigned IP address.
If the Mac can connect to other networks but not the office one, then its clearly an issue with the Office network configuration not the Mac.
The Router is supposed to assign the IP address to the device that connect to it.
There's nothing for Apple to fix. My Mac works fine with all networks, including the office one. Assuming its an Apple issue and demanding a fix from them is not reasonable. Its something between the Macs and the Network. Not a specific issue with the Mac.
Wi-Fi or Ethernet?
Can you connect elsewhere {Home, coffee shop, Apple Store, Other} ??
A self-assigned IP address is created for itself by each and every device at power-on. But if your Mac could contact a Router, that self-assigned IP address would be immediately replaced by a "good" local IP address, sent by the Router. This happens so quickly that most Users have never seen a self-assigned IP address.
You didn't answer the question about wired or wireless. That can make a huge difference.
Also, are there any other people in the office who experience the problem at the same time?
The intermittent nature of the problem hints at something on the network level more than on the device itself, but more troubleshooting is needed.
If other devices also have trouble connecting at the same time it could indicate some kind of problem, such as too many devices on the network, IP address exhaustion, or even just a bad cable.
The office network administrator should be able to see some of these effects on the router, so check with them..
I can connect at home. I can connect other devices (iPhone and PC) at work but the MacBook has a problem. Sometimes it does connect but it is not from anything I do.
And it’s not just my MacBook. My business partner’s MacBook has the same issue and problem.
Self-Assigned IP address
