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The iPad could not be activated because the activation information could not be obtained from the device

It's suggested to make sure the SIM card is inserted correctly, but it's a WiFi only iPad and has no SIM card.


What to do?


iPad 10.2 8th Gen, 32 GB

iPad (6th gen) WiFi

Posted on Feb 26, 2021 4:20 PM

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Question marked as Best reply

Posted on Feb 26, 2021 4:30 PM

Connect the device to your computer that has iTunes installed and test again after a reboot.

1 reply

The iPad could not be activated because the activation information could not be obtained from the device

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