It says my items got refunded but I haven’t received the refund

I haven’t received the refunds it says I got approved for and I’m wondering if I’ll receive. At all

Posted on Feb 26, 2021 8:26 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2021 8:46 PM

nakima144 Said:

"It says my items got refunded but I haven’t received the refund: I haven’t received the refunds it says I got approved for and I’m wondering if I’ll receive."

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Wait it Out:

Note: refund isn't instantaneous to requesting it. It needs to go through your carrier, and bank, along with Apple itself. So, just wait it out.


Or...


Contact Apple Support:

Ask to speak with the Apple Store staff. They'll know where this all stands.

Why the Wait:

Due to the Coronavirus Pandemic, calls and chats are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you. :)

2 replies
Question marked as Top-ranking reply

Feb 26, 2021 8:46 PM in response to nakima144

nakima144 Said:

"It says my items got refunded but I haven’t received the refund: I haven’t received the refunds it says I got approved for and I’m wondering if I’ll receive."

-------


Wait it Out:

Note: refund isn't instantaneous to requesting it. It needs to go through your carrier, and bank, along with Apple itself. So, just wait it out.


Or...


Contact Apple Support:

Ask to speak with the Apple Store staff. They'll know where this all stands.

Why the Wait:

Due to the Coronavirus Pandemic, calls and chats are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you. :)

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It says my items got refunded but I haven’t received the refund

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