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KatieChoux Author

Level 1

7 points

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Hi Apple Community,

I am trying to download the first app on my phone and I get the following message:

"This Apple ID has not yet been used in the iTunes Store. Tap Review to sign in, then review your account information.|

When I click Review, I get another prompt:

"Sign in required. Please enter your Apple ID and password to create an iTunes Store account from your existing Apple ID."

There is only a password field, so I enter the password for my Apple account and click on Sign In. It then presents a message saying "You must enter both your Apple ID and password. I click on Try Again and it takes me back to the first message.

Help please!

iPhone 7 Plus, iOS 14

Posted on Feb 27, 2021 2:06 AM

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SravanKrA

Community+ 2024

Level 10

413,894 points

Posted on Feb 27, 2021 2:39 AM

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