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Can't update Watch OS to 7.3

iPhone 11 Pro on 14.5

Watch 6 on 7.0.2


I receive a software update failed message when I try to download and install update from either Phone or Watch.


Steps taken:

  • Restart Watch and Phone
  • Unpair Watch and restore from backup
  • Unpair Watch and set up as new device


About the only thing I haven't done is wipe my phone and restart it. Open to ideas otherwise calling Apple Support this afternoon.


Thanks

Apple Watch

Posted on Feb 27, 2021 8:06 AM

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Question marked as Best reply

Posted on Feb 27, 2021 12:25 PM

  1. Delete the current download (Open Watch App on iPhone > General > Scroll to Usage > Software Update > Tap on it “Delete”)
  2. Hard reset your watch by pressing the crown and side button simultaneously for 10 seconds or so until you see the Apple logo
  3. Restart the watch
  4. Try updating the watch
3 replies
Question marked as Best reply

Feb 27, 2021 12:25 PM in response to Gary Learned

  1. Delete the current download (Open Watch App on iPhone > General > Scroll to Usage > Software Update > Tap on it “Delete”)
  2. Hard reset your watch by pressing the crown and side button simultaneously for 10 seconds or so until you see the Apple logo
  3. Restart the watch
  4. Try updating the watch

Can't update Watch OS to 7.3

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