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My IPad won’t turn on

My iPad won’t turn on. The screen shows the password keypad but it won’t do anything. I tried the up and down volume thing but nothing happens. I have an iPad Pro.

iPad Pro, iPadOS 14

Posted on Feb 27, 2021 8:16 AM

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Question marked as Apple recommended

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Posted on Feb 27, 2021 4:05 PM

1 reply
Question marked as Apple recommended

Feb 27, 2021 4:05 PM in response to k9jane

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

My IPad won’t turn on

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