You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Tv 1 year subscription nor working

Hi all,


I have bought an Apple Tv 4K few wees ago and I wanted to activate the one year AppleTV, subscription but it doe not shown up.


How can I solve the issue?



Apple TV 4K, tvOS 14

Posted on Feb 27, 2021 9:35 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2021 10:23 AM

If you have followed the steps (posted below for reference) and it is not working then contact Apple support


  1. Turn on your new Apple device and sign in with your Apple ID.
  2. Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
  3. The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.
  4. Tap Enjoy 1 Year Free.
3 replies
Question marked as Top-ranking reply

Feb 27, 2021 10:23 AM in response to Gabor8108

If you have followed the steps (posted below for reference) and it is not working then contact Apple support


  1. Turn on your new Apple device and sign in with your Apple ID.
  2. Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
  3. The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.
  4. Tap Enjoy 1 Year Free.

Apple Tv 1 year subscription nor working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.