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TWO-FACTOR AUTHENTICATION

I no longer have the second phone used for my TWO-FACTOR AUTHENTICATION, so I can’t verify my account. How do I change the trusted phone number?

Posted on Feb 27, 2021 10:33 AM

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Question marked as Top-ranking reply

Posted on Feb 27, 2021 12:13 PM

Hello,


You do not have any trusted device any longer? Read the article:

Two-factor authentication for Apple ID - https://support.apple.com/HT204915

thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use.


"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."


Read the sections about:

- Trusted phone numbers

- Manage your account > Keep your trusted numbers up to date and add a phone number.

- What if I can't access a trusted device or didn't receive a verification code?

And if necessary:

- If I can't sign in, how do I regain access to my account?


Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.


Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974

1 reply
Question marked as Top-ranking reply

Feb 27, 2021 12:13 PM in response to LRS51

Hello,


You do not have any trusted device any longer? Read the article:

Two-factor authentication for Apple ID - https://support.apple.com/HT204915

thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use.


"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."


Read the sections about:

- Trusted phone numbers

- Manage your account > Keep your trusted numbers up to date and add a phone number.

- What if I can't access a trusted device or didn't receive a verification code?

And if necessary:

- If I can't sign in, how do I regain access to my account?


Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.


Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974

TWO-FACTOR AUTHENTICATION

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