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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
A while ago, someone posted this picture of stuck pixels or something scratched underneath their screen. I now have the exact same problem in the exact same place. Any ideas on what’s going on? A manufacturing defect?
iPhone 11 Pro Max, iOS 14
Schedule an appointment at your Apple Store Genius Bar and show it to them. Your screen (or screen protector if you have one) appears to be cracked. This would indicate the phone has been dropped and thus it sustained some damage, which may have damaged the digitizer. Customer caused damage is not a manufacturing defect, nor covered by warranty if you have any warranty remaining on the phone at this point.
Schedule an appointment at your Apple Store Genius Bar and show it to them. Your screen (or screen protector if you have one) appears to be cracked. This would indicate the phone has been dropped and thus it sustained some damage, which may have damaged the digitizer. Customer caused damage is not a manufacturing defect, nor covered by warranty if you have any warranty remaining on the phone at this point.
How would you expect us to be able to offer anything when you show someone else's phone? We can't diagnose hardware issue from our sofa's. Schedule an appointment at your Apple Store Genius for evaluation.
Thanks for your reply. This wasn't a picture of my phone, and my screen protector is not cracked.
Stuck pixels?
