Cant use the cash i added to my apple account, when open wallet app it has the contact support option why cant i send my cash?

why cant i use my money? How can i fix this to be able to send money in messages? Please help!

Posted on Feb 27, 2021 9:03 PM

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1 reply

Mar 1, 2021 8:58 AM in response to MONYKA_22

You cannot transfer money from your Apple ID or iTunes pass to your Apple Cash. You have to meet certain criteria. Go here for assistance - iTunes - Official Apple Support


About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, please include the following information:

Your Apple ID. The refund amount. Your current shipping address.


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Cant use the cash i added to my apple account, when open wallet app it has the contact support option why cant i send my cash?

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