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Unauthorized Transaction

I have an unauthorized transaction totaling almost $41 via the App Store. I cannot download absolutely any apps until I pay the $41. Apple is basically telling me that I have to pay off the unauthorized transaction(s) and then request a refund after I pay. I shouldn’t have to pay for something I didn’t authorize to begin with! Does anyone know of any other solutions?

Posted on Feb 28, 2021 12:15 AM

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Community+ 2024

Level 10

412,056 points

Posted on Feb 28, 2021 12:18 AM

Unknown Charge

Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
You can also request a refund for a recent renewal of an in-app subscription.purchase

Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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Best reply

Community+ 2024

Level 10

412,056 points

Feb 28, 2021 12:18 AM in response to courtneydrake420

Unknown Charge

Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
You can also request a refund for a recent renewal of an in-app subscription.purchase

Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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Unauthorized Transaction

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