Bluetooth earbuds not playing audio

Hello all,

i had the same issue and what i did is that :

i turned off my iW (SE) Bluetooth and then i paired my LP40 with my iP (Xs) , and check if the sound was working. The check was ok, everything worked.

then i left my LP40 paired and i turned on Bluetooth on my iW and paired it again to my iP.

:)

and yes it’s all working well now.

hope it will help y’all

Hi! I’ve been the same issue. Finally, I found that Ig I turn off bluetooth in the watch, the earpods start to work correctly. So the problem is when you pair in both devices.

At least Now I can use by the phone

Hello ugithaa,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. Which exact version of iOS and watchOS are you updated to under Settings > General > About? If you need any iOS or watchOS updates, please install those and test again.

Update your iPhone, iPad, or iPod touch

Update your Apple Watch

If that doesn't resolve the issue, try restarting the iPhone and the earbuds: Restart your iPhone

Also, check for firmware updates for your earbuds to make sure they are updated to the latest version.

We hope this helps.

Cheers!

Thank you ugithaa,

To clarify, have you also checked for updates for your earbuds? If you aren't sure how, you can contact the manufacturer for assistance. Does this occur when using another set of earbuds? Are you suing a case with your iPhone? If so, remove it and test to see if the issue persists.

If it does, next let's rule out sources of wireless interference as outlined here: Resolve Wi-Fi and Bluetooth issues caused by wireless interference

Cheers!

You can turn off the Bluetooth in the watch, then, when the EarPods are paired, turn on again the Bluetooth again, how you say, the problem is when you pairing, I hope in the 15 this issue is solve.

Thanks for sharing this observation...I've got the same issue, I would have never found this out issue :) Helped me great time. I wanted to throw the headphones to the bin, after tried connecting it several times.

Thanks again!

i have the same problem, with the same earbuds lp40, and an apple watch series 4 with iphone 12 pro

Maybe because the lp40 are relative new, I hope in the next update this can be solved.

Anyway it’s good to know it’s not a problem that only I have.

same situation at me

Thanks, I do the same, but every time you disconnect and connect, you should do it again.

i hope in the next update that could be corrected.