Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari Keeps crashing when I try to type a web address

Safari opens normally but shuts down when I try to type in the address bar

Posted on Feb 28, 2021 12:15 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2021 12:29 PM

Device or computer?


IOS


Try double clicking the Home button or swipe up from the bottom of the screen and swipe Safari upwards. Go to Settings/Safari and clear History and Website Data. Open Safari and test.


Safari - Clear the history and cookies on your iPhone, iPad, or iPod touch.    


Safari website data on your iPhone or iPad - How to clear.    


OS


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode. 


Isolating an issue by using another user account   


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

2 replies
Question marked as Top-ranking reply

Feb 28, 2021 12:29 PM in response to kenturn

Device or computer?


IOS


Try double clicking the Home button or swipe up from the bottom of the screen and swipe Safari upwards. Go to Settings/Safari and clear History and Website Data. Open Safari and test.


Safari - Clear the history and cookies on your iPhone, iPad, or iPod touch.    


Safari website data on your iPhone or iPad - How to clear.    


OS


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode. 


Isolating an issue by using another user account   


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

Safari Keeps crashing when I try to type a web address

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.