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Update my payment information

Please help to update my payment information, I’m trying to load my new payment info but it didn’t take , please advice ,

sincerely, Joel


[Personal Information Edited by Moderator]

Posted on Feb 28, 2021 1:52 PM

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Question marked as Top-ranking reply

Posted on Feb 28, 2021 7:59 PM

Hello Jmerin,


This document explains how to 'Change, add, or remove Apple ID payment methods' click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Feb 28, 2021 7:59 PM in response to Jmerin

Hello Jmerin,


This document explains how to 'Change, add, or remove Apple ID payment methods' click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

Update my payment information

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