You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can I refund rubux from roblox.com ?

My son bought some stuff and he doesn’t really play anymore. He’s bought lots of Rubux and I’m trying to get a refund to pay some bills.

iPhone 7, iOS 12

Posted on Feb 28, 2021 4:38 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2021 4:41 PM

    1. Go to reportaproblem.apple.com. 
    2. Sign in with your Apple ID and password.
    3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
    4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.



If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

1 reply
Question marked as Top-ranking reply

Feb 28, 2021 4:41 PM in response to Champion2133

    1. Go to reportaproblem.apple.com. 
    2. Sign in with your Apple ID and password.
    3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
    4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.



If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Can I refund rubux from roblox.com ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.