error message "Some files cannot be processed"

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Level 1

9 points

error message "Some files cannot be processed"

I ripped an old VHS tape to QuickTime. I've been doing this for months. Today when I tried to copy the a file to my network backup, I got this error message: "Some files cannot be processed, either because you don't have permission to modify them, or because they are on a locked volume." I've restarted my Macbook and still I get the error message. I checked "Get info" on the file and the "locked" box is not checked. It also looks like I have permission to read and write the file.

What does that error message mean and how do I fix it? Thank you.

MacBook Air 13″, macOS 10.15

Posted on Feb 28, 2021 6:14 PM

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Answer 1

BDAqua

Level 10

250,511 points

Feb 28, 2021 7:08 PM in response to johnbycz

First...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

If need be...

Do a Get info on your Home folder, unlock the lock in the Get Info panel. Make sure it says you have Read & Write privileges.

Using the tiny gear icon, use the drop down to "Apply to enclosed items...

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