after i canceled the subscription it still charged me

Hello Maya,

Did you cancel it more than 24 hours in advance?

Please read this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039

Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires on" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document

"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

If you still have problems:

Report A Problem; click here --> https://reportaproblem.apple.com/?s=6

Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

maya_flores wrote:

yes i did and it still charged me

Sorry I thought I had addressed that when I posted:

If you still have problems:

Report A Problem; click here --> https://reportaproblem.apple.com/?s=6

Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

Well then, try here:

If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

https://reportaproblem.apple.com

or:

Request a refund for apps or content that you bought from Apple - Apple Support