You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Pro 10.5

What do I do when my iPad doesn't start?

iPad mini, iOS 9

Posted on Mar 1, 2021 12:15 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2021 10:45 AM

Connect your iPad to its Power Adapter - and allow the iPad to charge for at least an hour. Whilst still connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

Mar 1, 2021 10:45 AM in response to hasy

Connect your iPad to its Power Adapter - and allow the iPad to charge for at least an hour. Whilst still connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad Pro 10.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.