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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
hello, I just recently lost both my AirPods and can't seem to find them anywhere! I have searched on finding my device and cannot see them. I still have the case. Is there any way I can find them both individually? I have the standerd AirPods.
[Re-Titled by Moderator]
Hello ggarard,
To learn 'How to find your lost AirPods, AirPods Pro, or AirPods Max,' click here --> https://support.apple.com/HT207581
"Find My is the only way that you can track or locate a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you." ALL the requirements must be fulfilled for Find My to even have a chance to work.
- Find My [device] must have been set up before they went missing.
- They must be in range (<300') or all you will see is "last location".
- They must be charged (see the link for details).
- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).
- They have not been reset by somebody who found them.
- To find a single Airpod, put the one you have in the charging case first.
- You cannot track a lost case with Find My.
If you need to:
Replacement instructions for lost items are provided at the bottom of this support article "If your AirPods are lost: --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ covers the cost of Airpods that are lost.
1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find it --> https://support.apple.com/HT209371
2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298
(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)
3. Learn how to set up your replacement.
Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827
Hello ggarard,
To learn 'How to find your lost AirPods, AirPods Pro, or AirPods Max,' click here --> https://support.apple.com/HT207581
"Find My is the only way that you can track or locate a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you." ALL the requirements must be fulfilled for Find My to even have a chance to work.
- Find My [device] must have been set up before they went missing.
- They must be in range (<300') or all you will see is "last location".
- They must be charged (see the link for details).
- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).
- They have not been reset by somebody who found them.
- To find a single Airpod, put the one you have in the charging case first.
- You cannot track a lost case with Find My.
If you need to:
Replacement instructions for lost items are provided at the bottom of this support article "If your AirPods are lost: --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ covers the cost of Airpods that are lost.
1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find it --> https://support.apple.com/HT209371
2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298
(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)
3. Learn how to set up your replacement.
Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827
Lost AirPods
