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Cant get rid of iTunes app

iTunes keep charging me for a app that I no longer use

iPhone 7, iOS 14

Posted on Mar 1, 2021 6:05 AM

Reply
Question marked as Best reply

Posted on Mar 1, 2021 6:59 AM

Hello tabathia,


The app probably had a subscription attached to it and you need to cancel that. Please read this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires on" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


1 reply
Question marked as Best reply

Mar 1, 2021 6:59 AM in response to tabathia129

Hello tabathia,


The app probably had a subscription attached to it and you need to cancel that. Please read this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires on" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Cant get rid of iTunes app

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