I wanna recover my old Apple ID please help me to solve it.

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Ashik1997 Author

Level 1

4 points

I wanna recover my old Apple ID please help me to solve it.

Hey guys Before i used one apple id and i created this apple id used by one indian mobile number but now i am in china.and my ipad get locked and i cant reenter without log in this id to my ipad.main factor is that for login before i set up two factor authentication and now when i try to log in every time send text to that mobile number in india or make a call to get the passcode from the mobile ower(my friend).but anyhow that number lost and i cant get the code and i cant log in my ipad so now i am so sad.i know my apple id and password but now its impossible to get the code from india and now i am helpless.is there any way to solve it .apple support guys please help me to find a solution.thank you .

[Edited by Moderator]

Posted on Mar 1, 2021 8:13 AM

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Answer 1

Top-ranking reply

barberlives123

Community Specialist

Mar 3, 2021 8:22 AM in response to Ashik1997

Hey Ashik1997,

It sounds like you're unable to receive a verification code for two-factor authentication. We can understand wanting to get that resolved. We want to help.

If you're unable to receive your verification code, you'll want to start the account recovery process to regain access to your Apple ID. This article explains how: How to use account recovery when you can’t reset your Apple ID password

Thanks!

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Answer 2

Eric Root

Level 10

685,311 points

Mar 3, 2021 8:33 AM in response to Ashik1997

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication.

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I wanna recover my old Apple ID please help me to solve it.

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