I have automatically accept setup but I can’t see the money to transfer to my bank account. Please assist.

How can I transfer money that’s automatically accepted to my bank account? I see that I accepted money that was sent to me but when I look at my Apple Pay account to transfer the money I accepted it shows $0. Please help.

iPhone 12, iOS 14

Posted on Mar 1, 2021 8:30 AM

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Question marked as Top-ranking reply

Posted on Mar 10, 2021 8:08 PM

Yes! A representative called and stated that I needed to go to settings > scroll down to Wallet & Apple Pay > disable Apple Cash then enable it.


After doing this it may ask you to sign into Apple Pay again but it immediately worked.

5 replies

Mar 3, 2021 8:37 AM in response to ChiefNick

Hi there ChiefNick,


Thanks for using Apple Support Communities. It sounds like you have questions about accepting Apple Pay Cash payments and transferring your balance to a bank account. When you receive a payment you must accept it within 7 days. After money is sent it can be canceled by the sender if you did not accept it yet. If it is showing you have a $0 Apple Cash balance, the sender may have canceled their payment. Learn more here: Send and receive money with Apple Pay.


If you have an Apple Pay balance, you can then transfer it to your bank account by following these steps: Transfer money in Apple Cash to your bank account or Visa debit card.


We hope this helps!

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I have automatically accept setup but I can’t see the money to transfer to my bank account. Please assist.

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