Sign-in with  Apple does not work on Zillow

On some sites carrying "Sign in with Apple" I am prompted to enter my "user password" (i.e., the log-in for my iMac), which is accepted, but then I am not logged in. Is there something I'm missing when using "Sign-in with Apple"?

Posted on Mar 1, 2021 8:39 AM

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2 replies

Mar 3, 2021 8:41 AM in response to Fred Thorne

Hello Fred,


It sounds as though you're using the 'Sign in with Apple' login option for websites, but not being signed in to website successfully. to clarify a bit further does this happen with multiple websites, or only with Zillow? If the issue happens with multiple website try clearing the history first by clicking History in the top menu bar, followed by Clear History.


If you continue to have issues after clearing the history you'll want to clear the website data next. You can find the steps for clearing website data in the following article.


Manage cookies and website data in Safari on Mac


Have a great day!

Mar 11, 2021 9:47 AM in response to ryane77

Thanks for your reply, Ryan. So far it seems limited to Zillow's web site and app. I worked with Apple Support this morning with the following results: There's no error; it's just nothing happens.  After pressing/clicking on “Sign-in with Apple,” it requests I verify my ID using Touch ID, then just returns me to the same sign-in screen that offers “Sign in with Apple.”  It never advances further, or offers to share or hide my e-mail. I deleted my old Zillow account, tried signing in to Zillow using Safari, clearing cookies in Safari, and on my iPad uninstalling and reinstalling the Zillow app, deleting my old Zillow passwords.  Nothing. I logged in to appleid.apple.com, visited the 'security section' and found Zillow listed there. At Apple Support's direction, I tried deleting and reinstalling the Zillow app again and tried logging in. Nothing. I then went back to appleid.apple.com etc. and clicked on 'stop using Apple ID.' THIS TIME it (for the first time) requested whether I wished to share my e-mail (I answered 'no'; after all, that's the whole point) then attempted to sign-in, and still it did not work. Tried also via Safari with no better result. So Apple Support directed me to Zillow's app developer/publisher, for which I presently have no more time to dedicate. I can still do that, but it seems an unrealistic expectation of this particular (unpaid) end user and I simply want the darn "Sign-in with Apple" to work.

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Sign-in with  Apple does not work on Zillow

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