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Not receiving notifications on new watch. Gone through all the trouble shooting and still not receiving.

Not receiving notifications on new watch. Gone through all the trouble shooting and still not receiving. What am I doing wrong/not doing?

Posted on Mar 1, 2021 8:47 AM

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Question marked as Best reply

Posted on Mar 1, 2021 9:42 AM

Just as an FYI in case you are not aware, notifications go to either your Apple Watch or iPhone, but not both.  If your iPhone is unlocked, you'll get notifications on your iPhone, instead of your Apple Watch. If your iPhone is locked or asleep, you'll get notifications on your Apple Watch, unless your Apple Watch is locked with your passcode. For more info on how to customize notifications, see:

Notifications on your Apple Watch - Apple Support


If you think there is still a problem, the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support



2 replies
Question marked as Best reply

Mar 1, 2021 9:42 AM in response to Nickyc556

Just as an FYI in case you are not aware, notifications go to either your Apple Watch or iPhone, but not both.  If your iPhone is unlocked, you'll get notifications on your iPhone, instead of your Apple Watch. If your iPhone is locked or asleep, you'll get notifications on your Apple Watch, unless your Apple Watch is locked with your passcode. For more info on how to customize notifications, see:

Notifications on your Apple Watch - Apple Support


If you think there is still a problem, the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support



Not receiving notifications on new watch. Gone through all the trouble shooting and still not receiving.

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